Nicole is a dynamic professional with a keen interest in Business Intelligence and Process Improvement. Having been part of the talented team at McIntyre Dick since 2015, Nicole stepped into the role of Business Intelligence and Process Improvement in 2023 before taking on the role as Business Support Manager.

Nicole honed her skills within the business support team, specialising in client software training. Nicole’s professional journey at McIntyre Dick commenced at the welcoming reception desk, providing her with invaluable insights into the core operations of the company. Equipped with a robust background in client service and operational support she brings a wealth of experience and expertise to her current role.

Nicole possesses a fervent enthusiasm for utilising data-driven insights to enhance decision-making processes and drive continuous improvement initiatives within the organisation. Her passion lies in embracing innovative software tools that optimise team efficiencies and critically reviewing existing process to strategise improvements for enhanced effectiveness, speed, and resilience.

Nicole thrives on finding smarter, faster, and more robust ways of achieving our goals and is committed to steering clear of the ‘long way round’ in all endeavours.